Refund Policy - Autobayng.com<\/title>\r\n <style>\r\n \/* Global Styles *\/\r\n body {\r\n font-family: 'Arial', sans-serif;\r\n line-height: 1.6;\r\n margin: 0;\r\n padding: 0;\r\n background-color: #f4f4f4;\r\n color: #333;\r\n }\r\n\r\n .container {\r\n width: 90%;\r\n max-width: 1200px;\r\n margin: 30px auto;\r\n padding: 20px;\r\n background-color: #fff;\r\n border-radius: 8px;\r\n box-shadow: 0 2px 10px rgba(0, 0, 0, 0.1);\r\n }\r\n\r\n h1,\r\n h2 {\r\n color: #2c3e50;\r\n font-weight: bold;\r\n text-align: center;\r\n }\r\n\r\n h3 {\r\n color: #2c3e50;\r\n font-weight: bold;\r\n }\r\n\r\n p {\r\n font-size: 1rem;\r\n margin-bottom: 15px;\r\n }\r\n\r\n ul {\r\n list-style-type: none;\r\n padding: 0;\r\n }\r\n\r\n ul li {\r\n padding-left: 20px;\r\n position: relative;\r\n }\r\n\r\n ul li::before {\r\n content: \"\u2022\";\r\n color: #e74c3c;\r\n position: absolute;\r\n left: 0;\r\n font-size: 1.5rem;\r\n }\r\n\r\n .table-container {\r\n overflow-x: auto;\r\n margin: 20px 0;\r\n }\r\n\r\n table {\r\n width: 100%;\r\n border-collapse: collapse;\r\n margin-bottom: 30px;\r\n }\r\n\r\n table th,\r\n table td {\r\n padding: 10px;\r\n border: 1px solid #ddd;\r\n text-align: center;\r\n }\r\n\r\n table th {\r\n background-color: #2c3e50;\r\n color: white;\r\n font-weight: bold;\r\n }\r\n\r\n table tr:nth-child(even) {\r\n background-color: #f9f9f9;\r\n }\r\n\r\n .highlight {\r\n font-weight: bold;\r\n color: #e74c3c;\r\n }\r\n\r\n .contact-info {\r\n background-color: #2c3e50;\r\n color: white;\r\n padding: 10px;\r\n text-align: center;\r\n border-radius: 5px;\r\n margin: 30px 0;\r\n }\r\n\r\n .contact-info a {\r\n color: #e74c3c;\r\n text-decoration: none;\r\n font-weight: bold;\r\n }\r\n\r\n .footer {\r\n text-align: center;\r\n font-size: 0.9rem;\r\n color: #777;\r\n margin-top: 30px;\r\n }\r\n\r\n \/* Responsive Styles *\/\r\n @media (max-width: 768px) {\r\n h1 {\r\n font-size: 1.8rem;\r\n }\r\n\r\n p,\r\n table th,\r\n table td {\r\n font-size: 0.9rem;\r\n }\r\n }\r\n\r\n @media (max-width: 480px) {\r\n h1 {\r\n font-size: 1.5rem;\r\n }\r\n\r\n .container {\r\n padding: 10px;\r\n }\r\n\r\n table th,\r\n table td {\r\n padding: 8px;\r\n }\r\n }\r\n <\/style>\r\n<\/head>\r\n\r\n<body>\r\n\r\n <div class=\"container\">\r\n <h1>Refund Policy for Autobayng.com<\/h1>\r\n <p>Thank you for choosing <strong>Autobayng.com<\/strong>. We value your business and want to ensure you are fully satisfied with your purchase. Below is our refund policy, which covers both our products and services.<\/p>\r\n\r\n <h2>1. Refund Eligibility<\/h2>\r\n <p>To qualify for a refund, the following conditions must be met:<\/p>\r\n <ul>\r\n <li><strong>Made on Autobayng.com:<\/strong> The purchase must be made directly through Autobayng.com.<\/li>\r\n <li><strong>Refund Request:<\/strong> Refunds must be requested within <strong>30 days<\/strong> of the original purchase date. Requests made after 30 days are not eligible for a refund.<\/li>\r\n <li><strong>Condition of Products\/Services:<\/strong> Items or services must be unused, unprocessed, and in their original condition. Refunds may not be issued for damaged, processed, or used products\/services.<\/li>\r\n <\/ul>\r\n\r\n <h2>2. Non-Refundable Services<\/h2>\r\n <p>The following services are <strong>non-refundable<\/strong> under any circumstances:<\/p>\r\n <ul>\r\n <li><strong>\u274c Vehicle History Report<\/strong> - Once a Vehicle History Report is generated and delivered, no refunds will be issued.<\/li>\r\n <li><strong>\u274c Customs Duty Verification<\/strong> - Refunds will <strong>not<\/strong> be issued if the customer provides incorrect or incomplete information.<\/li>\r\n <li><strong>\u274c Reprint \/ Recovery of Lost Customs Papers<\/strong> - Refunds cannot be issued immediately; cancellation or refund requests will only be accepted <strong>after 24 hours<\/strong> from the time of submission.<\/li>\r\n <li><strong>\u274c Dealer Plan Upgrades<\/strong> - Refunds will <strong>not<\/strong> be issued for any upgrades to our Dealer Plan.<\/li>\r\n <li><strong>\u274c Featured Items\/Listings<\/strong> - Refunds are <strong>not<\/strong> issued for Featured Items\/Listings as these services activate instantly.<\/li>\r\n <\/ul>\r\n\r\n <h2>3. Refundable Scenarios<\/h2>\r\n <p><strong>\u2714\ufe0f Vehicle Not Found in Customs Database (Customs Duty Verification & Reprint\/Recovery of Lost Customs Papers Only)<\/strong><\/p>\r\n <p>If a vehicle is <strong>not found<\/strong> in the official Nigeria Customs database, a <strong>full refund<\/strong> will be granted under our <strong>14-day money-back guarantee<\/strong>.<\/p>\r\n <p><strong>Important:<\/strong> Refunds will <strong>not<\/strong> be granted if the vehicle is found in the database and any documents have already been processed. Additionally, <strong>cancellation or refund requests for recovery of lost customs duty can only be submitted after 24 hours of the request submission<\/strong>.<\/p>\r\n\r\n <h2>4. How to Request a Refund<\/h2>\r\n <p>To request a refund, please follow these steps:<\/p>\r\n <ul>\r\n <li><strong>Contact Our Support Team:<\/strong> Send an email to <strong>support@autobayng.com<\/strong> with your order details (order number, date of purchase, and a brief explanation of your issue).<\/li>\r\n <li><strong>Provide Supporting Documents:<\/strong> Attach any supporting documents (e.g., photos or screenshots) to assist in processing your refund request.<\/li>\r\n <li><strong>Review and Processing:<\/strong> Once we receive your request, we will review it. If it meets the refund criteria, we will process the refund within <strong>7 business days<\/strong>.<\/li>\r\n <\/ul>\r\n\r\n <h2>5. Refund Method<\/h2>\r\n <p>Refunds will be issued through the same payment method used at the time of purchase. The time it takes for the refund to reflect in your account depends on your payment provider, which may take up to <strong>10 business days<\/strong>.<\/p>\r\n\r\n <h2>6. Shipping Costs<\/h2>\r\n <p>- <strong>For physical products:<\/strong> Customers are responsible for return shipping fees unless the item was defective or an error was made on our part.<\/p>\r\n <p>- <strong>For digital services\/products:<\/strong> No shipping fees are involved.<\/p>\r\n\r\n <h2>7. Refund Summary Table<\/h2>\r\n <div class=\"table-container\">\r\n <table>\r\n <thead>\r\n <tr>\r\n <th>Service\/Product<\/th>\r\n <th>Refund Eligibility<\/th>\r\n <th>Conditions<\/th>\r\n <\/tr>\r\n <\/thead>\r\n <tbody>\r\n <tr>\r\n <td>Vehicle History Report<\/td>\r\n <td>\u274c Not refundable<\/td>\r\n <td>Once delivered, no refunds are issued.<\/td>\r\n <\/tr>\r\n <tr>\r\n <td>Customs Duty Verification<\/td>\r\n <td>\u274c Not refundable<\/td>\r\n <td>Incorrect or incomplete info \u2013 No refund.<\/td>\r\n <\/tr>\r\n <tr>\r\n <td>Reprint\/Recovery of Lost Customs Papers<\/td>\r\n <td>\u274c Not refundable immediately<\/td>\r\n <td>Processed requests \u2013 Refund\/cancellation requests can only be submitted after 24 hours from submission.<\/td>\r\n <\/tr>\r\n <tr>\r\n <td>Dealer Plan Upgrades<\/td>\r\n <td>\u274c Not refundable<\/td>\r\n <td>Once upgraded, no refund is granted.<\/td>\r\n <\/tr>\r\n <tr>\r\n <td>Featured Items\/Listings<\/td>\r\n <td>\u274c Not refundable<\/td>\r\n <td>Instant activation \u2013 No refund after service activation.<\/td>\r\n <\/tr>\r\n <tr>\r\n <td>Vehicle Not Found in Customs Database<\/td>\r\n <td>\u2714\ufe0f Refundable<\/td>\r\n <td>Full refund if vehicle is not found in the database (within 14 days).<\/td>\r\n <\/tr>\r\n <tr>\r\n <td>Customs Duty Verification & Reprint Recovery<\/td>\r\n <td>\u2714\ufe0f Refundable<\/td>\r\n <td>Full refund if no match is found in the database (within 14 days) and after 24 hours of request submission.<\/td>\r\n <\/tr>\r\n <\/tbody>\r\n <\/table>\r\n <\/div>\r\n\r\n <h2>8. Exceptions<\/h2>\r\n <p>In rare cases, we may review refund requests on a case-by-case basis. If you believe your situation is exceptional, please contact us, and we will evaluate your request accordingly.<\/p>\r\n\r\n <div class=\"contact-info\">\r\n <p>If you have any questions or need assistance with a refund, please contact our support team:<\/p>\r\n <p><strong>Email:<\/strong> <a href=\"mailto:support@autobayng.com\">support@autobayng.com<\/a><\/p>\r\n <p><strong>Phone:<\/strong> 07079845208<\/p>\r\n <\/div>\r\n\r\n <div class=\"footer\">\r\n <p>We are committed to providing top-notch service and ensuring a positive customer experience. Please feel free to reach out if you need assistance, and we'll be happy to help!<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n<\/body>\r\n\r\n<\/html>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund Policy – Autobayng.com Refund Policy for Autobayng.com Thank you for choosing Autobayng.com. We value your business and want to ensure you are fully satisfied with your purchase. Below is our refund policy, which covers both our products and services. 1. Refund Eligibility To qualify for a refund, the following conditions must be met: Made…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-103097","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/autobayng.com\/api-json\/wp\/v2\/pages\/103097","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/autobayng.com\/api-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/autobayng.com\/api-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/autobayng.com\/api-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/autobayng.com\/api-json\/wp\/v2\/comments?post=103097"}],"version-history":[{"count":1,"href":"https:\/\/autobayng.com\/api-json\/wp\/v2\/pages\/103097\/revisions"}],"predecessor-version":[{"id":104377,"href":"https:\/\/autobayng.com\/api-json\/wp\/v2\/pages\/103097\/revisions\/104377"}],"wp:attachment":[{"href":"https:\/\/autobayng.com\/api-json\/wp\/v2\/media?parent=103097"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

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\n\t\t\t\t\t\r\n\r\n\r\n\r\n \r\n \r\n Refund Policy - Autobayng.com<\/title>\r\n <style>\r\n \/* Global Styles *\/\r\n body {\r\n font-family: 'Arial', sans-serif;\r\n line-height: 1.6;\r\n margin: 0;\r\n padding: 0;\r\n background-color: #f4f4f4;\r\n color: #333;\r\n }\r\n\r\n .container {\r\n width: 90%;\r\n max-width: 1200px;\r\n margin: 30px auto;\r\n padding: 20px;\r\n background-color: #fff;\r\n border-radius: 8px;\r\n box-shadow: 0 2px 10px rgba(0, 0, 0, 0.1);\r\n }\r\n\r\n h1,\r\n h2 {\r\n color: #2c3e50;\r\n font-weight: bold;\r\n text-align: center;\r\n }\r\n\r\n h3 {\r\n color: #2c3e50;\r\n font-weight: bold;\r\n }\r\n\r\n p {\r\n font-size: 1rem;\r\n margin-bottom: 15px;\r\n }\r\n\r\n ul {\r\n list-style-type: none;\r\n padding: 0;\r\n }\r\n\r\n ul li {\r\n padding-left: 20px;\r\n position: relative;\r\n }\r\n\r\n ul li::before {\r\n content: \"\u2022\";\r\n color: #e74c3c;\r\n position: absolute;\r\n left: 0;\r\n font-size: 1.5rem;\r\n }\r\n\r\n .table-container {\r\n overflow-x: auto;\r\n margin: 20px 0;\r\n }\r\n\r\n table {\r\n width: 100%;\r\n border-collapse: collapse;\r\n margin-bottom: 30px;\r\n }\r\n\r\n table th,\r\n table td {\r\n padding: 10px;\r\n border: 1px solid #ddd;\r\n text-align: center;\r\n }\r\n\r\n table th {\r\n background-color: #2c3e50;\r\n color: white;\r\n font-weight: bold;\r\n }\r\n\r\n table tr:nth-child(even) {\r\n background-color: #f9f9f9;\r\n }\r\n\r\n .highlight {\r\n font-weight: bold;\r\n color: #e74c3c;\r\n }\r\n\r\n .contact-info {\r\n background-color: #2c3e50;\r\n color: white;\r\n padding: 10px;\r\n text-align: center;\r\n border-radius: 5px;\r\n margin: 30px 0;\r\n }\r\n\r\n .contact-info a {\r\n color: #e74c3c;\r\n text-decoration: none;\r\n font-weight: bold;\r\n }\r\n\r\n .footer {\r\n text-align: center;\r\n font-size: 0.9rem;\r\n color: #777;\r\n margin-top: 30px;\r\n }\r\n\r\n \/* Responsive Styles *\/\r\n @media (max-width: 768px) {\r\n h1 {\r\n font-size: 1.8rem;\r\n }\r\n\r\n p,\r\n table th,\r\n table td {\r\n font-size: 0.9rem;\r\n }\r\n }\r\n\r\n @media (max-width: 480px) {\r\n h1 {\r\n font-size: 1.5rem;\r\n }\r\n\r\n .container {\r\n padding: 10px;\r\n }\r\n\r\n table th,\r\n table td {\r\n padding: 8px;\r\n }\r\n }\r\n <\/style>\r\n<\/head>\r\n\r\n<body>\r\n\r\n <div class=\"container\">\r\n <h1>Refund Policy for Autobayng.com<\/h1>\r\n <p>Thank you for choosing <strong>Autobayng.com<\/strong>. We value your business and want to ensure you are fully satisfied with your purchase. Below is our refund policy, which covers both our products and services.<\/p>\r\n\r\n <h2>1. Refund Eligibility<\/h2>\r\n <p>To qualify for a refund, the following conditions must be met:<\/p>\r\n <ul>\r\n <li><strong>Made on Autobayng.com:<\/strong> The purchase must be made directly through Autobayng.com.<\/li>\r\n <li><strong>Refund Request:<\/strong> Refunds must be requested within <strong>30 days<\/strong> of the original purchase date. Requests made after 30 days are not eligible for a refund.<\/li>\r\n <li><strong>Condition of Products\/Services:<\/strong> Items or services must be unused, unprocessed, and in their original condition. Refunds may not be issued for damaged, processed, or used products\/services.<\/li>\r\n <\/ul>\r\n\r\n <h2>2. Non-Refundable Services<\/h2>\r\n <p>The following services are <strong>non-refundable<\/strong> under any circumstances:<\/p>\r\n <ul>\r\n <li><strong>\u274c Vehicle History Report<\/strong> - Once a Vehicle History Report is generated and delivered, no refunds will be issued.<\/li>\r\n <li><strong>\u274c Customs Duty Verification<\/strong> - Refunds will <strong>not<\/strong> be issued if the customer provides incorrect or incomplete information.<\/li>\r\n <li><strong>\u274c Reprint \/ Recovery of Lost Customs Papers<\/strong> - Refunds cannot be issued immediately; cancellation or refund requests will only be accepted <strong>after 24 hours<\/strong> from the time of submission.<\/li>\r\n <li><strong>\u274c Dealer Plan Upgrades<\/strong> - Refunds will <strong>not<\/strong> be issued for any upgrades to our Dealer Plan.<\/li>\r\n <li><strong>\u274c Featured Items\/Listings<\/strong> - Refunds are <strong>not<\/strong> issued for Featured Items\/Listings as these services activate instantly.<\/li>\r\n <\/ul>\r\n\r\n <h2>3. Refundable Scenarios<\/h2>\r\n <p><strong>\u2714\ufe0f Vehicle Not Found in Customs Database (Customs Duty Verification & Reprint\/Recovery of Lost Customs Papers Only)<\/strong><\/p>\r\n <p>If a vehicle is <strong>not found<\/strong> in the official Nigeria Customs database, a <strong>full refund<\/strong> will be granted under our <strong>14-day money-back guarantee<\/strong>.<\/p>\r\n <p><strong>Important:<\/strong> Refunds will <strong>not<\/strong> be granted if the vehicle is found in the database and any documents have already been processed. Additionally, <strong>cancellation or refund requests for recovery of lost customs duty can only be submitted after 24 hours of the request submission<\/strong>.<\/p>\r\n\r\n <h2>4. How to Request a Refund<\/h2>\r\n <p>To request a refund, please follow these steps:<\/p>\r\n <ul>\r\n <li><strong>Contact Our Support Team:<\/strong> Send an email to <strong>support@autobayng.com<\/strong> with your order details (order number, date of purchase, and a brief explanation of your issue).<\/li>\r\n <li><strong>Provide Supporting Documents:<\/strong> Attach any supporting documents (e.g., photos or screenshots) to assist in processing your refund request.<\/li>\r\n <li><strong>Review and Processing:<\/strong> Once we receive your request, we will review it. If it meets the refund criteria, we will process the refund within <strong>7 business days<\/strong>.<\/li>\r\n <\/ul>\r\n\r\n <h2>5. Refund Method<\/h2>\r\n <p>Refunds will be issued through the same payment method used at the time of purchase. The time it takes for the refund to reflect in your account depends on your payment provider, which may take up to <strong>10 business days<\/strong>.<\/p>\r\n\r\n <h2>6. Shipping Costs<\/h2>\r\n <p>- <strong>For physical products:<\/strong> Customers are responsible for return shipping fees unless the item was defective or an error was made on our part.<\/p>\r\n <p>- <strong>For digital services\/products:<\/strong> No shipping fees are involved.<\/p>\r\n\r\n <h2>7. Refund Summary Table<\/h2>\r\n <div class=\"table-container\">\r\n <table>\r\n <thead>\r\n <tr>\r\n <th>Service\/Product<\/th>\r\n <th>Refund Eligibility<\/th>\r\n <th>Conditions<\/th>\r\n <\/tr>\r\n <\/thead>\r\n <tbody>\r\n <tr>\r\n <td>Vehicle History Report<\/td>\r\n <td>\u274c Not refundable<\/td>\r\n <td>Once delivered, no refunds are issued.<\/td>\r\n <\/tr>\r\n <tr>\r\n <td>Customs Duty Verification<\/td>\r\n <td>\u274c Not refundable<\/td>\r\n <td>Incorrect or incomplete info \u2013 No refund.<\/td>\r\n <\/tr>\r\n <tr>\r\n <td>Reprint\/Recovery of Lost Customs Papers<\/td>\r\n <td>\u274c Not refundable immediately<\/td>\r\n <td>Processed requests \u2013 Refund\/cancellation requests can only be submitted after 24 hours from submission.<\/td>\r\n <\/tr>\r\n <tr>\r\n <td>Dealer Plan Upgrades<\/td>\r\n <td>\u274c Not refundable<\/td>\r\n <td>Once upgraded, no refund is granted.<\/td>\r\n <\/tr>\r\n <tr>\r\n <td>Featured Items\/Listings<\/td>\r\n <td>\u274c Not refundable<\/td>\r\n <td>Instant activation \u2013 No refund after service activation.<\/td>\r\n <\/tr>\r\n <tr>\r\n <td>Vehicle Not Found in Customs Database<\/td>\r\n <td>\u2714\ufe0f Refundable<\/td>\r\n <td>Full refund if vehicle is not found in the database (within 14 days).<\/td>\r\n <\/tr>\r\n <tr>\r\n <td>Customs Duty Verification & Reprint Recovery<\/td>\r\n <td>\u2714\ufe0f Refundable<\/td>\r\n <td>Full refund if no match is found in the database (within 14 days) and after 24 hours of request submission.<\/td>\r\n <\/tr>\r\n <\/tbody>\r\n <\/table>\r\n <\/div>\r\n\r\n <h2>8. Exceptions<\/h2>\r\n <p>In rare cases, we may review refund requests on a case-by-case basis. If you believe your situation is exceptional, please contact us, and we will evaluate your request accordingly.<\/p>\r\n\r\n <div class=\"contact-info\">\r\n <p>If you have any questions or need assistance with a refund, please contact our support team:<\/p>\r\n <p><strong>Email:<\/strong> <a href=\"mailto:support@autobayng.com\">support@autobayng.com<\/a><\/p>\r\n <p><strong>Phone:<\/strong> 07079845208<\/p>\r\n <\/div>\r\n\r\n <div class=\"footer\">\r\n <p>We are committed to providing top-notch service and ensuring a positive customer experience. Please feel free to reach out if you need assistance, and we'll be happy to help!<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n<\/body>\r\n\r\n<\/html>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund Policy – Autobayng.com Refund Policy for Autobayng.com Thank you for choosing Autobayng.com. We value your business and want to ensure you are fully satisfied with your purchase. Below is our refund policy, which covers both our products and services. 1. Refund Eligibility To qualify for a refund, the following conditions must be met: Made…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-103097","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/autobayng.com\/api-json\/wp\/v2\/pages\/103097","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/autobayng.com\/api-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/autobayng.com\/api-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/autobayng.com\/api-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/autobayng.com\/api-json\/wp\/v2\/comments?post=103097"}],"version-history":[{"count":1,"href":"https:\/\/autobayng.com\/api-json\/wp\/v2\/pages\/103097\/revisions"}],"predecessor-version":[{"id":104377,"href":"https:\/\/autobayng.com\/api-json\/wp\/v2\/pages\/103097\/revisions\/104377"}],"wp:attachment":[{"href":"https:\/\/autobayng.com\/api-json\/wp\/v2\/media?parent=103097"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}